I have 3 indoor cams. 2 have been solid but one is unable to stay on WiFi. Every day I have to reconnect it at least 1 time. I have multiple WiFi accesspoints with good coverage, same thing happens using each. I swapped this camera with another camera that had no problems, but the relocated “bad” camera still disconnects. I have tried resetting and starting over a number of times.
how to I get a replacement? Purchased from Best Buy 2 weeks ago
Thank you for covering those steps @Tmthfx! It sounds like you will likely be within the return period to swap this with best buy. Otherwise, our support team would also be happy to assist further. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.