Ring Security Cameras

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J
Indoor cam stopped working
troubleshooting
wireless-security-cameras

Hi all, my stick up cam seems to have stopped working - I'm not seeing the blue light flash at all. Is it dead? I've tried resetting with orange button, plugging into wifi via cable, diff sockets, resetting it up from scratch, hard closing the app etc and nothing has worked. Any ideas please? Its 3 yrs old.Thanks

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05-11-2022 10:38:01

Responses (1)

  • J

    Hi @Jules_C. Since you have tried all the troubleshooting steps I would suggest and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    07-11-2022 19:23:51

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