Indoor cam is registered and online but will not stream

Indoor cam is registered and online but will not stream. Not sure what else to try other then send it back.

Hi @user18421. Have you tried any troubleshooting steps yet? Are you receiving a specific error message when you attempt to active the Live View? A good place to start with any Live View concerns would be our Community post on it here, which includes a list of troubleshooting tips and tricks. This can help you narrow down what is causing the Live View on your Indoor Cam to not activate.