Indoor cam clicking noise

I had to put mine in Home mode with motion and live disabled so it wouldn’t record. Also noticed clicking last night driving me nuts didn’t know what it was. When I went to investigate noise, it stopped, because I turned light on. Mine is aimed into living room. I had tv on, which was probably setting it off. Still, this is a really bad flaw! I checked my history and nothing recorded, but still, very creepy like other’s mentioned

People… it is the infrared filter turning on and off on and off on and off over and over again. It happens in a dark room with another light source. Like at my house it is in my living room pointed towards the TV. With the lights off and the TV on, it will click every time the tv gets darker and then lighter. I either turn my lights up brighter, cover the ring, watch tv in another room, or unplug the camera. It sucks. There is no fix as of now.

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Its definitely not anyone watching or listening to you.


1- it’s really annoying.

2- doesn’t make sense to have the IR filter toggling if the camera is inactive, when liveview and motion detection are disabled. So it’s difficult to be convinced the camera is not watching or recording.

Anyway, I returned my 2 indoor cameras. Will consider getting them again if there is a fix for this issue.

Same here. just got it a couple days ago. I actually have the wired indoor stick up mini (wired compact indoor cam).

I have it in disabled mode (no live view, no motion and no motion record) both toggles are off in mode settings for this cam when in Disarmed Mode, which I am currently using when im home while I get everthing set up.

We have it in our living room and notice it CLICKING mostly at night with most of our lights out. just the TV on and a 8 watt LED lamp off to the side 12 feet up against a wall on the right of cam and another light in a connecting room(kitchen) that is far off to the right of the cam but in its view. the QLED 55" TV is directly in front of the CAM about 18 feet away. Cam is at about 6 feet high.

we also have a ceiling fan just right off of center that has lights off.

we notice the clicking anytime the TV switches to a white or bright video image. It clicks ON and a few seconds and after the image darkens some it goes OFF. or visa versa (propably is in infared mode when TV is dark and switches it OFF when TV is bright and back ON when TV goes darker.

it is hit and miss with the TV as it requires the image to go bright.

However the Fan lights when turned ON and set to highest brightness makes it happen every single time the light is turned ON and then clicks again a second or two after the fan light is turned OFF (I am guessing it goes back into IR mode.)

But to me the kicker is I have the mode to No motion detect and no Live view in DISARMED MODE. I would think the cam would be essentially OFF. But I guess it has some power and the IR controller is still functioning even with cam esentially OFF. nothing is being recorded in this mode and live view is not possible in this mode.

But it incessantly is clicking ON and OFF, OFF and On. whatever.

it bugs my wife and I to no end and the dog is not a fan either.

i have tried putting a coiled up opaque paper cyclinder over the cam and it seems to limit the clicking sound caused by sudden TV brightness changes.
But it still occasionally happens for the Fan light. it is 90% better but still does it sometimes. maybe changing to a dark paper cylinder cover over the cam would fix it. :wink:

But that is a dumb thing to have to do for a Cam. I just want it turned ON in Armed/Away mode when house should be empty so I can detect movement and capture images and video of what caused it. I dont care if it clicks when I am not there, but I would have to remember to remove the paper cover from the cam each time I go out. not going to happen.

Surely there should be a.way to turn off the IR switching when the cam is in Motion Off and Live View Off mode. it should be in a functionally dead OFF mode but the IR mechanisms still seems to keep on working.

Please fix it.

I tried my outdoor stickup cam w/ battery inside my home just now.

it also clicks. but if I have it in disarmed/disabled alarm mode and mode settings for this cam are both set to OFF for no motion detect, no recording motion, and no live view the cam is silent. no clicking. good!

also if I turn both settings ON it clicks again. interestingly with the TV OFF and just turning the ceiling fan lights ON the cam clicks and turning light off the cam clicks again. each time changing to color mode and back to IR mode. It CLICKS.

if I have the TV ON usually the cam is in color mode and turning the ceiling fan lights ON and OFF just makes the image and color brighter or darker but it does not change to IR mode so since it stays in one mode Color, it is quiet. no clicking. unless the TV has a veey dark scene then it goes to IR and clicks. and later to color mode when it gets brighter and clicks.
But it is not as often as the stickup mini indoor wired cam.

so maybe this battery Stick up outdoor cam is the way to go for now?
it just costs twice as much. :frowning:

I suppose that the stickup mini might be ok if you have your lights cranked up while watching TV so it never goes to IR mode. But who watches TV that way?

But that indoor mini should not be playing with the IR when it is set to not ever be in live mode and not detecting motion or recording with motion. it should be OFF.

these two cams are coded differeny or there hardware is substantially different when it comes to the IR filter circuit.

please fix the indoor stick up mini.

I played around and had a thought. the way I use it, the cam is OFF when im home and only on when im away and it is in a room that has a light on so I do not need IR on. I use it with IR (infra-red) turned OFF. but it was still clicking all the time even when IR, motion detection and motion alerts was turned OFF in the Ring APP for disabled mode or home mode.

I first tried just putting an opaque paper cylinder around the whole cam, (leaving a slit in the back for the wire). the cover makes it so it can not see light changes and that worked plus it could not record anything if it was accidently ON as it is covered up. but no way would I remember to remove it before leaving the house.

I have it in disabled mode when in disarmed mode and in home modes. but it clicks when not covered up.

I ended up putting tape on the IR port so it does not sense light changes from the TV or the bright ceiling fan lights.


so I could not find any documentation on the indoor stickup cam describing the ports but this is what appears to be the case, maybe.

top port - the camera lens
next down - multicolored LED
next down - microphone port or motion port?
next down - Infra Red sensor
Bottom meshing - speaker and maybe Mic port?

But that last port right above the speaker meshed area is the IR port. if you cover it up good the clicking stops.

I just put what I thought was solid opaque blue masking tape over it cut thin to not also cover speaker or Mic or whatever the ports are above and below.

but it still clicked occasionally so I put another layer of tape over the one that I put on earlier. that worked!

I think some black electrical tape would do it but I was too lazy to go down to garage to get it!

But it seems to work now. No Clicks.

I think you can use linked-device for a smart light bulb or a smart outlet switch with a lamp plugged into it and turn on a light when the cam detects motion so that at night it has enough light to not need IR so it does not click.

you need a bridge for the Smart light bulbs or smart switch. I use the linked-device for outdoor doorbell cam to turn on lights nearby.

I also use linked-device to turn on multiple deck lights when a outdoor stickup cam senses motion. That works well and times lights out on its own.

So a piece of tape fixed it for me over the IR port and turn IR off as well. but use a light in the room or night recordings will be black. But no more clicking!

It’s not the IR that people are talking about. Its the motion detection. If you turn off motion detection, it will immediately stop clicking. But in doing so, your camera will no longer detect motion and begin recording. So I would just move it farther from the couch so that you down hear it

Dear God this is annoying. And the camera is supposed to be disabled when we’re home. Why is it even doing this when it’s disabled while at home? Ring, fix this.

My camera has always made a clicking noise in poor or no light when infrared is engaging. I use a smart plug with mine so I can keep it off unless I want to turn it on. I’ve tried and tried to get ring support and never could. I keep my motion detection off so it can’t be that.

Disconnected mine. Incredibly annoying

I guess we’re all just living with this now then? Been driving me nuts trying to work out what’s starts clicking late at night when I’m watching tv….and pausing the tv to get down to the area the noise was coming from made it stop….infuriating.

Just by chance I caught the red light going on/off the other night and realised it’s the camera.

Back to Nest Cams i guess