Thanks. That's why, after researching, I set the "motion frequency" to "frequently". But if it's incapable of detecting someone (my wife) faffing about in the porch, getting in the car and driving it off, I do have to wonder what the value of this device is!

Hi @keiron99. This Community [post](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) covers optimizing your Motion Settings for a Video Doorbell when motion is not working correctly. Another thing to consider is the signal strength, also known as RSSI, of your Video Doorbell. A high RSSI can cause loss of functionality of the Video Doorbell. This Community post [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) will explain RSSI as well as offer solutions. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.