Hi, I’ve got the doorview ring bell but can’t get it to send sound notifications. It vibrates and sound is selected in the settings but the volume slider is inactive with crossed bell icon and it won’t let me change it. Already checked the privacy settings. I would be grateful if someone could help me out with this. Thanks 
Hi @user46106. Are you using an Android or iOS phone? Have you updated your Ring app? Please provide a screenshot of where you are seeing the crossed bell icon. This extra information will help me look into what troubleshooting steps you can try. Thank you.