In need of help!

Products Video Doorbells
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#1

I pay the monthly subscription for my ring to save videos and detect motion. Unfortunately, I can sit in front of my camera jumping up and down repeatedly and still get no motion notification or any type sign that anyone was at my door/ in front of the camera. Why? It’s literally not picking up any motion! I have reseted, changed my sensitivity, updated notifications, tested my wifi, everything that has been listed to do but still nothing. Any tips before I trash this camera?

#2

Adjust your Frequency settings if your doorbell has them. Ring Doorbells are notorious for not waking up from sleeping very quickly.

1 Like
#3

Hi @user6037. Another consideration is the placement and positioning of your Ring Doorbell. This Community Post here has information on how to optimize your Motion Settings. I hope this helps!