Ring Video Doorbell

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In-home chime rings in "Automatic Chime Detection" step, but cannot find chime type

Hello,I've got a Ring Doorbell (2020 release) and just installed it with existing doorbell wiring.When I choose "Automatic Chime Detection" in the app, my in-home chime does ring while App shows "Checking your doorbell system.." message, and it says "Your Ring Doorbell can ring your in-home doorbell chime". However, after I choose "Ring my In-home Chime" option, in-home chime doesn't ring when I push the ring button (tried 3 times) and says "We're having trouble connecting to you internal doorbell". Manual chime type selection didn't work either.

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12-12-2020 19:50:21

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