‎Immediately after free trial period has ended, numerous false motion detection alerts

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user75491

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Immediately after free trial period has ended, numerous false motion detection alerts

hardwired-video-doorbell

troubleshooting

hardwired-battery-video-doorbell

Got ring for Christmas XXXX, worked perfectly UNTIL the day after free trial ended getting false motion detection alerts about 12 a day. Stood outside to see why , nothing noticeable seen to set it off. I believe this is a ploy to invite paid subscribers, not a coincidence this just started happening.XXXX-28T05:00:00Z*

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29-01-2024 12:42:15

Responses (3)

T

Tom_Ring

User Solution

Hi @user75491.

This information is correct. You can learn about Protect Plan specific features here.

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30-01-2024 03:21:41

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L

lalalala

that is why you need to have plan to activate smart alerts, smart alerts allow you to chose what alerts would you like to have like lets say just for person only

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29-01-2024 01:42:21

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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29-02-2024 03:22:01

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