Image issue

Hi @Pei. It could be due to cold weather if there is a lot of condensation or even dirt or debris obstructing the lens, so I’d recommend wiping it clean with a dry washcloth first to see if that helps. If not, you’ll want to make sure the RSSI on your Camera indicates a stable connection, otherwise it could impact the video quality and even cause a blurry video. If this concern continues to persist, please give our support team a call at one of the numbers available here so they can look into this further and help find a solution. If you are outside of the US, please visit here to see how to contact support. :slight_smile: