If I’m home and System is off is there fire/water alert?

If I’m home and System is off is there fire/water alert, if there’s a fire or water leak. I have the $10 monitoring plan. Thanks

@goodyrl wrote:
If I’m home and System is off is there fire/water alert, if there’s a fire or water leak. I have the $10 monitoring plan. Thanks

Hello @goodyrl ,

If by “System is off” you mean in DISARM Mode, then Yes, there are still Smoke/CO and also for Flood & Freeze alarms.

These detectors will trigger an alarm in all three alarm modes (Disarmed, Home, & Away modes):

For Smoke or CO detection alarms, with Professional Monitoring, they will contact you and can dispatch Emergency response help.

For the Flood & Freeze, there is no dispatch available for this sensor. If water or freezing temperature is detected, there are a variety of alerts and automated calls that you can optionally toggle on or off.

For more details:

https://support.ring.com/hc/en-us/articles/360035899671-Professional-monitoring-emergency-response-plans

I hope you find this information helpful :slight_smile:

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@goodyrl ,

Additional NEW iFeature Update for Flood & Freeze information:

https://community.ring.com/t5/Ring-Alarm/Ring-Alarm-Feature-Update-Flood-and-Freeze-Sensor-5-9-2020/m-p/32561#M3567

:slight_smile:

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