How do I determine what model or ring doorbell I have. I have misplaced my screwdriver and need to replace it in order to charge it.
Hey @ring51. Do you have a set up button on the back or the front of your device, under the faceplate? If the setup button is on the back, you should have a Ring Video Doorbell, and if you have the button on the front under the faceplate, it should be the Doorbell 2. You can also contact our support team at any time to get the replacement screwdriver and find out what Doorbell you have! For that, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.