I want ring protect basic, can only choose ring protect pro on website. Why? The only option available is pro which I don’t need. It seems like ring is trying to waste my time, I checked 3 months ago, and now today, and I can’t select any plan except pro. This is very disappointing.
Hi @user60810. Which Ring devices do you have set up under your Ring account? Can you share a screenshot of what you see on Ring.com when you’re attempting to purchase a Ring Protect plan?