I replaced my Ring gen 1 doorbell with a gen 2, but the old doorbell did not delete itself?

I replaced my Ring gen 1 doorbell with a gen 2, but the old doorbell did not delete itself?

Hi @user77450. To remove your old Doorbell from your account, follow these steps:

  • Open the Ring app
  • Choose the menu button (three lines in the upper left corner) and tap on Devices.
  • Select the Video Doorbell you need to remove.
  • Tap Device Settings
  • Select General Settings
  • Tap on Remove Device and follow the steps to remove it.

I hope this helps.

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