I was burglarized and the police need the footage of the criminal breaking in and it was a long time ago. Like 3 months my account was only set to keep history for 60 days and I had no idea. So now he’s in jail for assault but if I can find the videos I can get him charged with more. How do I get access to the events prior to the 60 days on my account. I do have a annual subscription.
Hi @user58470. I’m sorry to hear about what happened. Once a video has been deleted, there is no way to recover it. Ring does not store any additional copies or backups in order to protect your privacy. I’d recommend adjusting your Video Storage Time, and downloading any videos you need to store past that time.