I’m struggling to accept my husbands invite to share! Help

Products Video Doorbells
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#1

Hi … please help - my husband is trying to share our new doorbell with me - whenever I go from the email saying ‘manage the request ‘ it takes me to the control centre but there is nothing there in the shared location - just says no location

We’ve rebooted the doorbell but still no joy
Thanks in advance

#2

Hi @user33896. First, start out by going to your email and deleting any Shared User invitations. Next, have the Ring Device owner go into their app and delete any Shared User invitations. Once that is done, follow the steps in this Help Center article here.