I lost my iPhone Notifications when I added the Ring Skill to Alexa

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#1

So I got an Amazon Echo 5 and added the Ring Skill to Alexa via my iPhone app. Now I no longer get notifications from the Ring App on my iPhone.

I have tried to disable / enable my Ring Skill on Alexa. I have looked in both the Ring App and Notifications settings on my iPhone and both are set to send Notifiactions.

Any ideas?

#2

Hi @zullojj. You have tried the basic troubleshooting steps I would recommend. Give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.