I just bought my new ring device and went to set it up and it’s registered to another owner

I’m trying to set up my new Ring device and when I scan the barcode it says that it’s already registered to someone else. Help! What do I do?

Contact Ring Support (https://support.ring.com/hc/en-us/articles/213608406-Contact-Us)
Be aware, wait times can be long and you might have to call back a few times to get someone that can assist you.

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