Ring Video Doorbell
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U
I have a ring doorbell 2nd generation and it want connect to my wifi now as my wifi went down yesterday and only came back on this morning i needing some help to get it reconnected to my wifi
wifi
battery-video-doorbell
troubleshooting
I have a ring doorbell 2nd generation and it want connect to my wifi now as my wifi went down yesterday and only came back on this morning i needing some help to get it reconnected to my wifi
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07-01-2023 20:56:36
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Justin_Ring
Hi @user32548. If your Doorbell is not reconnecting to your WiFi, try the following steps: - Reboot your router by unplugging it for 10 seconds and plugging it back in.- Factory reset your Doorbell by pressing and holding the setup button for 20-25 seconds, then [reconnect it to your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network). We also have this Help Center article [here](https://support.ring.com/hc/en-us/articles/218144403-In-app-Setup-Failing-Due-to-Router-or-Modem-Issues) with other steps to try for your concern. I hope this helps.
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09-01-2023 18:53:43
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