Can someone help me, I don’t want my doorbells to go thru the Ring network. All I want is doorbells that I can see who is at my door before I open it. I don’t need to have all these issues every time I turn around. I am thinking this is just over priced headaches at this point. They both have power, but wont alert my phone when doorbell is pressed, nor will it show live feed.
If you only started having the issue today, then Ring is having issues and some services are affected.
If you need assistance in working with your setup then calling Ring Support ( Contact Us – Ring Help) is a good next step. Be aware wait times can be long and you may need to call back several times before reaching someone that can assist you with your issues.