I some how disconnected the ability to my dashboard. I can no longer see with the ring camera. It still tells me if someone is there but that is delayed.
Hi @user37224. If your Ring app is not working correctly to show you your dashboard, try the following steps:
-
Double-check that your Ring app and phone are up to date with the most recent updates.
-
Disable any active VPNs on your phone.
-
If possible, clear the cache and data for the Ring app in your phone settings.
-
Reboot your phone.
If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.