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I cannot reconnect my phone and I also cannot see my dashboard anymore
hardwired-video-doorbell
app-settings
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I some how disconnected the ability to my dashboard. I can no longer see with the ring camera. It still tells me if someone is there but that is delayed.

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22-02-2023 07:47:57

Responses (2)

  • J

    Hi @user37224. If your Ring app is not working correctly to show you your dashboard, try the following steps: - Double-check that your Ring app and phone are up to date with the most recent updates. - Disable any active VPNs on your phone. - If possible, clear the cache and data for the Ring app in your phone settings. - Reboot your phone. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    24-02-2023 06:42:49

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      26-03-2023 06:43:45

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