I can’t get the green Ansrew button my ring door bell

Hi I am wanting some helping in fixing my door bell I can’t Ansrew my door bell has the green phone isn’t coming up when some presses my door bell i wounderd if anyone could help to fix it thanks Ian

Hi @user58904. The green button during Live View is no longer available. Instead of pushing the green button, you now tap on the microphone icon next to the red button to activate two-way audio.

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