Ring Security Cameras
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J
I bought used Ring stickup cam, registered to someone
hardwired-security-cameras
troubleshooting
Hi, can someone help me? I'm from Philippines and I bought a used Ring stickup cam to add as my 3rd security camera. However, when I tried to setup I found out that it was registered to someone and when I request for device transfer after few days I received an email that "device could not be setup". Is there any way I can use this cam?
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21-05-2022 05:46:51
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Tom_Ring
Hi @JuanMakasalanan. For this concern, you'll have to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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23-05-2022 17:31:19
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