My husband was the owner on our ring and died recently. I’m a shared user, but can’t figure out how to become the owner of the account.
We’re here to help, @tea4sue. Our Change of Ownership article has all the steps necessary to verify or change ownership of your Ring device. If you are unable to access the email associated with the Ring account to verify, these steps may not work as intended. In this case, our support team can guide you through this and assist further by phone. I want to extend our deepest sympathy to you, from myself and the Ring Community.
To reach our support team, use one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.