How to turn the volume up

How can I turn the volume up on the actual ring device? I can hear fine on my phone from the ring device, but can’t be heard thru the ring device. I have pressed the mic icon to make sure the mic is on. Any ideas what I am doing wrong?

Hey @Jill. Have you reached out to our support team on this concern? This is a great place to start in order to ensure that the speaker on your Ring device is functioning as it should. Please reach out to them here to do some more in depth troubleshooting with your device, and feel free to let us know how it goes!