How to Turn Off / On “Hi, you are currently being recorded” Notification - Motion Warning feature

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#1

This notification is the Motion Warning feature, only available in the US and on selected Ring devices. It is a digital recording that notifies visitors that they have triggered motion detection and are being recorded.

The message plays through the speaker on your Ring device. It says: “Hi, you are currently being recorded.”

You can follow the steps below to turn the Motion Warning feature on or off.

  • Tap the three lines on the top left in the Ring app
  • Tap Devices
  • Tap the specific device you want to enable with Motion Warning
    • The next screen is the Device Dashboard
    • You’ll need to have at least one Motion Zone established in order to activate Motion Warning
  • Toggle on Motion Warning in the top right
    • Once Motion Warning is turned on, you’ll get a message that it’s enabled
    • The volume of Motion Warning cannot be adjusted
    • To disable Motion Warning, simply toggle the feature off in the Device Dashboard

For more information on the Motion Warning feature, you can check out our Help Center Article here.

#2
#3

Hi. A couple of days ago I turned off this facility on one of my cameras and turned on for another. Now I cannot find the facility at all. Could it have disappeared?

#4

Hi @TimWe. The Motion Warning feature is available on the following devices:

  • Stick Up Cam Elite
  • Stick Up Cam Plug In (3rd Gen) in wired mode
  • Indoor Cam
  • Spotlight Cam Wired
  • Spotlight Cam Mount
  • Floodlight Cam
  • Floodlight Cam Wired Pro
  • Floodlight Cam Wired Plus
  • Ring Video Doorbell Pro
  • Ring Video Doorbell Pro 2
  • Ring Video Doorbell Elite

If your device is not eligible for the Motion Warning feature, the toggle button will be gray and you will not be able to use the feature. If your device is eligible, you will be able to toggle Motion Warning on via the Device Dashboard by tapping the menu in the top left > Devices > your Camera or Doorbell.

#5

Many thanks. I note your response however the facility was available some days ago on 2 of my devices and now it isn’t shown at all. It’s not even greyed out. Just not there.

#6

@TimWe I’m not sure what Ring device you have or which region you’re located in. The Motion Warning feature is currently only available in the US on the devices listed above. If you are not in the US and you do not have one of the devices listed above, you will not see the Motion Warning feature as an option. If you have any further questions on your Ring devices and what features you should have available, please follow up with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

#7

I’m in the UK and I can assure you I did. I turned it off and now need to turn it back on.

#8

Then likely Ring finally figured out you are in the UK and removed the ability to turn it back on.
As @Caitlyn_Ring said, reach out to Support if you still think there is an issue for you to have a feature that isn’t available in your region of the world.

#9

Great idea. Thanks ever so much everyone.

#10

I would like to subscribe

#11

Hi @user16430. You can find steps for subscribing to a Ring Protect plan in our Community Post here. For more information on our Ring Protect plans, check out our Help Center. :slight_smile: