I have a mix of indoor cams, stick up cams, spotlight cams in the home. Total of 9 devices. RSSI are all less than -50 (worst is -48) Wi-Fi is a tplink x90 mesh. 2.4 and 5ghz are all clear and does not have interference. I’m on spectrum. Internet is gig down 50 up from spectrum (wish I had fiber symmetric). I get dropped and frozen videos from a lot of the cameras, and they happen unpredictably, but the thing is audio continues to record!! So far I’ve not been able to figure out a pattern or symptom. Just some video is frozen, black screen, audio still seems to record, but the video is lost. Any idea how to troubleshoot? I’m no network newb, but getting frustrated with the lack of actual ways to troubleshoot this issue… hope someone can help shed some light, eg. should I call ring support and ask for the be replaced?
one practical example i encountered recently
the camera at the outdoor gate (stick up cam) is the one with RSSI -48, and it sometimes drops video (but continues to record audio), whereas the one in the garage (indoor cam) has RSSI -28 and sometimes drops video too… this happens unpredictably… just yesterday, the spotlight cam (RSSI -40) dropped video. It’s been super frustrating…
Thanks in advanced!