How to restart ... not re-setup... a v1 doorbell

Long story short, I want to restart the Ring doorbell but, if possible, I don’t want to re-setup the doorbell. There’s no need to. I just want to reboot it so I can make it reconnect to my wireless network.

So far, all I can find online–including here–is the need to put it back in setup mode. Maybe that’s the only option, but I would like to be sure.

Thanks!

Hey @thecompu. That is definitely one of the ways! You can do a soft reboot of the Doorbell by pressing and holding the setup button for 20-30 seconds, and then after the reboot, you will need to re-set it up in the Ring app. This will be done in the Ring app > Main Menu > Devices > Doorbell > Device Health > Reconnect to Wifi or Change Wifi Network. You can learn more about that in our Help Center Article here. Hope this helps! :slight_smile: