How to reset base station red light

My base station has red light after an alarm was triggered. I disarmed and armed it again but the light is still red. How do I make it blue again?
Thanks!

  1. Unplug the Base Station from its power source.
  2. Remove the battery from the device.
  3. Replace the battery, and re-plug your device back in.
  4. After a full power cycle, the device should be reset.

Hi neighbors. If the light on your Ring Alarm Base Station is stuck, you can try rebooting the Base Station by quickly pressing and releasing the reset pin hole on the back. Do not hold this button down, or you will factory reset your Base Station which will kick all of the Ring Alarm components off your system as well.

If a quick reboot does not help, please follow up with our support team at one of the numbers available here so they can guide you through all applicable troubleshooting steps. If you are outside of the US, please visit here to see how to contact support.