‎How to remove the black colour square

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N

Naruto

How to remove the black colour square

battery-video-doorbell

app-settings

![IMG_0883|230x500](upload://lJ7npfLEmy9CmixDPf5KCZLamB6.jpeg) Anyone know how to remove the Black colour square? Thank you

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09-12-2023 08:02:58

Responses (3)

U

user70755

I have the same issue. The black box is too big & I can’t adjust it. ![IMG_2696|231x500](upload://5yuVhOJUCErCyf50sYNPX2Mc6eo.jpeg)

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11-12-2023 06:33:24

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W

WMRing

It looks like you might have a Privacy Zone set. Go into Device Settings, then Privacy Settings and see if there is a Privacy Zone set. You can delete it there.

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11-12-2023 10:08:34

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T

Tom_Ring

Correct @WMRing. Neighbors can find more information about this [here](https://support.help.ring.com/hc/en-us/articles/360028035532-Creating-and-Deleting-Privacy-Zones).

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12-12-2023 07:51:44

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system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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11-01-2024 07:52:35

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