How to remove previous owner account
Just sign on under your own account and reset each device and add to your wifi.
Please follow this steps is:
- Go to Settings.
- Go to User.
- Click on the shared user profile.
- Hit “remove user”.
Hi there, @mungas82! It sounds like you might be referring to the change of ownership process, in which this help center article will help you with steps on resolving. If the process has not helped you obtain ownership, our support team can help further.
Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
I like the way you made this article. Short but juicy. Thanks for sharing!
Thank you for sharing your knowledge.