I’m new to Ring and just set up my Ring Pro. Everything was easy to configure and set up but how do I remove the motion zone for Ring Pro? The zone I set up as a test just has a black screen covering part of the cam view. I’d like to remove this. Any tips?
Hi there, @JKimbro! Custom motion zones can be deleted via the same motion settings area. Once you are in the area to create a zone, simply tap “edit” and select the zone you’d like to delete. There should be an option to delete this zone. Keep in mind, you must have at least 1 zone active.
As you mentioned a black screen, if you are asking about privacy zones, here is our help center article which shows how to create or edit a privacy zone.