Hi neighbors & Ring staff,
I have recently installed Ring Doorbell Pro in my front door, it has good live video quality but I notice that the audio is always choppy/glitchy, it’s like every 2-3 seconds it will experience a short glitch so if I am talking to someone via two way communication I or my guest would miss one word from each other.
I have signal strength RSSI -62, and I learned that if it can be connected to 5.x GHz WiFi the issue might go away since there are much neighbors’ WiFi noise around. However, I have Nest Wifi as my router and it uses the same WiFi name for both 2.4 and 5 GHz and let the device to choose which band to use according to their document: https://support.google.com/wifi/answer/6293481?hl=en
So my question is, how should I force my Ring Doorbell Pro to connect to 5.x GHz wifi from nest WiFi router?