How To Enable Snapshot Feature

Products Video Doorbells
1

For those who have a compatible Ring device but aren’t seeing the feature in your app follow these steps:

  1. Select the Ring device within your app

  2. Go to Device Settings, then General Settings

  3. Select ‘Remove This Device’

  4. Reset your Ring device (push the reset button)

  5. Open your Ring App and follow the steps to add a new device

Once your device is added back you should have the Snapshot feature available. I’ve followed these steps for my Ring Floodlight and Ring Doorbell Pro. Both were activated earlier this year & didn’t have the Snapshot feature available. After going through these steps they now have Snapshot enabled. Good Luck.

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