I am pulling my hair. I enabled People only alerts on my login (even though it is highly inaccurate it still cuts down the number of notifications). I have family members that get 100s of notifications for motion, they just want the People detection aka smart alerts. How the heck does one enable that as a shared user? Thanks.
Anyone have any ideas?
Hi @mysteryy. The Owner and Shared Users of the Ring device will receive the same number of motion notifications if both have Motion Alerts enabled. If the Owner enables Smart Alerts for the Ring device, that would be applied to Shared Users as well. Shared Users do not have the ability to change any Motion Settings, which includes Smart Alerts. I hope this helps.