Ring Video Doorbell
How to disable Live View recording
My Video Doorbell 3 drains battery every few days due to the Live View recording. Is there a way to change the settings to record only when someone rings the doorbell or when there is motion? Right now, it is recording every couple hours or so of video with no activity of any kind. Thanks
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10-07-2020 12:03:58
Responses (8)
- T
Thank you for the response Chelsea but the mode option is not exactly what I was looking for. I want the Video doorbell to record whenever there's motion and when someone rings the doorbell. What I don't want is the periodic recording of the live view even when there's no activity of any kind because it's draining the battery very quickly. Thanks, Toan
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10-07-2020 07:49:46
CHi @Toan1. Are you talking about the Snapshot feature that gives you those pictures every 5 minutes to 1 hour, depending on the interval you picked? You can learn more about that feature [here](https://support.ring.com/hc/en-us/articles/360034355652-Taking-Timeline-Security-Snapshots-Using-Snapshot-Capture). You can turn off Snapshots under your Device Settings for your Doorbell.
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13-07-2020 06:48:46
PMy stick up battery cam only records when i view live video. I have a motion zone set up and the sensitivity set to where it should be but the camera still doesn't pcik anything up. Paul
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11-11-2020 05:22:50
- T
Hello, @Chelsea_Ring this is the actual issue OP was talking about and I'm requesting exactly the same feature: https://community.ring.com/t/disable-live-view-auto-recording-feature/100055. A simple Enable/Disable Live View option in Settings and a Record button on the Live View stream should fix it. Just leave the option of recording the Live View stream to the customer, please. Thank you!
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04-12-2021 07:37:06
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- S
Same here. I just bought out system on Black Friday. May take it back. When nobody is home and I’m upstairs I like to leave the Camera on so I can watch downstairs. This can sometimes be for 8 hours or more. I just wanna see the camera not record anything.
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08-12-2021 03:58:46
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- E
I have the exact same issue! I do NOT want to record during live view. We have a Stick Up Cam indoors we wanted to use for child monitoring, and I will have to get another camera brand solely due to this lack of feature!
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27-01-2022 08:31:14
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- K
I, too, would like to see this feature implemented. I up-voted the feature request linked above. https://community.ring.com/t/disable-live-view-auto-recording-feature/100055
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15-04-2022 10:30:11
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Chelsea_Ring
Hey @Toan1. You can disable Live View by using the Modes feature, which you can learn more about in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Cameras-with-Modes).
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10-07-2020 07:16:36
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