Responses (8)

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  Chelsea_Ring

  Hey @Toan1. You can disable Live View by using the Modes feature, which you can learn more about in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Cameras-with-Modes).

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  10-07-2020 07:16:36

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  Toan1

  Thank you for the response Chelsea but the mode option is not exactly what I was looking for. I want the Video doorbell to record whenever there's motion and when someone rings the doorbell. What I don't want is the periodic recording of the live view even when there's no activity of any kind because it's draining the battery very quickly. Thanks, Toan

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  10-07-2020 07:49:46

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  Chelsea_Ring

  Hi @Toan1. Are you talking about the Snapshot feature that gives you those pictures every 5 minutes to 1 hour, depending on the interval you picked? You can learn more about that feature [here](https://support.ring.com/hc/en-us/articles/360034355652-Taking-Timeline-Security-Snapshots-Using-Snapshot-Capture). You can turn off Snapshots under your Device Settings for your Doorbell.

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  13-07-2020 06:48:46

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  paulterrock

  My stick up battery cam only records when i view live video. I have a motion zone set up and the sensitivity set to where it should be but the camera still doesn't pcik anything up. Paul

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  11-11-2020 05:22:50

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  trl

  Hello, @Chelsea_Ring this is the actual issue OP was talking about and I'm requesting exactly the same feature: https://community.ring.com/t/disable-live-view-auto-recording-feature/100055. A simple Enable/Disable Live View option in Settings and a Record button on the Live View stream should fix it. Just leave the option of recording the Live View stream to the customer, please. Thank you!

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  04-12-2021 07:37:06

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  CraigD

  I have the same request. I use the live view feature on my indoor cam to check in on my dog. However, I do not need it to record every time I do. This is a feature that needs to be selectable by the user.

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  06-12-2021 08:32:13

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  Sproctor

  Same here. I just bought out system on Black Friday. May take it back. When nobody is home and I’m upstairs I like to leave the Camera on so I can watch downstairs. This can sometimes be for 8 hours or more. I just wanna see the camera not record anything.

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  08-12-2021 03:58:46

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  EnigmaV8

  I have the exact same issue! I do NOT want to record during live view. We have a Stick Up Cam indoors we wanted to use for child monitoring, and I will have to get another camera brand solely due to this lack of feature!

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  27-01-2022 08:31:14

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  k13

  I, too, would like to see this feature implemented. I up-voted the feature request linked above. https://community.ring.com/t/disable-live-view-auto-recording-feature/100055

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  15-04-2022 10:30:11

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