How to disable Live View recording

My Video Doorbell 3 drains battery every few days due to the Live View recording. Is there a way to change the settings to record only when someone rings the doorbell or when there is motion?

Right now, it is recording every couple hours or so of video with no activity of any kind.


Hey @Toan1. You can disable Live View by using the Modes feature, which you can learn more about in our Help Center Article here.

Thank you for the response Chelsea but the mode option is not exactly what I was looking for. I want the Video doorbell to record whenever there’s motion and when someone rings the doorbell. What I don’t want is the periodic recording of the live view even when there’s no activity of any kind because it’s draining the battery very quickly.



Hi @Toan1. Are you talking about the Snapshot feature that gives you those pictures every 5 minutes to 1 hour, depending on the interval you picked? You can learn more about that feature here. You can turn off Snapshots under your Device Settings for your Doorbell.

My stick up battery cam only records when i view live video. I have a motion zone set up and the sensitivity set to where it should be but the camera still doesn’t pcik anything up.