How to deregister my camera

how to deregister my ring camera from old account when I can’t get in my old account

Hi @Jayy1. If you’re unable to access your previous Ring account and your device is still attached to it, it would be best for you to contact our support team directly so they can further assist with this. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.