How to confirm spotlight camera is dead

Products Security Cams
1

I have solar powered wifi spotlight cam which is offline. It was working well until recently; I’ve made no changes to my WiFi system.
3 other similarly connected solar WiFi spotlight cams are functional and connect to WiFi.
I have charged batteries, swapped batteries, and restarted my router, all without any blinking of any of the lights on the bottom of the offline camera.

Is there anything else I should check before I declare that this camera is dead?

2

Hi @BD1. Try fully resetting the Spotlight Cam by holding down the setup button for 20 seconds. If the Camera doesn’t respond to this reset attempt, please follow up with our support team at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.