How do you get the identifier from the ring app (or ring web site)?
How do you get the device identifiers, the numbers next to the QR codes, from the ring app or the ring web site? This is for devices that are already set up, visible, and working in the app. Some explanation on why: I am selling my house and leaving the ring hardware for the new owner. I know I have to remove all the devices from my account and the new owners will have to set up the devices in their own account. However, because the hardware is already installed, and the original packaging is long gone, I would like to leave the new owners a list of identifiers for the hardware so that they don't have to go poking around and removing pieces looking for the QR codes. I don't want to do that either. Rather, before I delete the devices from my account, how do I capture what the identifiers are?
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16-05-2023 04:39:02
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Justin_Ring
Hi @kmorel. The 5-digit pin codes that are on the QR codes are only available on the Ring devices themselves or on a slip of paper that came with your Ring devices. They are not available in the Ring app. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/feature-request-board/24). Feel free to add any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!
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17-05-2023 09:27:51
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