How do i stopped a shared user smuggling someone in the house?
We Love ring doorbell. We have used one so our own home location and also my elderly mother’s. I’ve read a few threads on here and have noticed many of the replies from staff, keep switching to a Ring Alarm device, when people have specifically enquire about the Doorbell..? Our issue is that our youngest daughter has a very shifty boyfriend, who knows how to avoid being detected on the video. How does he do this and more importantly, how do we resolve it? As i can’t figure out a way on the settings. Fyi, this is a Ring 3 (battery). Appreciate Any help as this is stressing out my wife! Gazzapen
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25-08-2023 08:46:30
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Tom_Ring
Hi @Gazzapen. This really isn't a concern we have enough information to be able to assist with. If your doorbell is online, and you have your [Motion Settings optimized](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107), there is not a way to avoid detection. If there doorbell is not detecting anyone, then perhaps the shifty boyfriend is entering from somewhere else.
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28-08-2023 03:29:31
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