How do I remove devices so I can reset up at mew location

How can I remove the current devices so I’m able to reset and name them at a new location?

Hi @AdamPehrson. If you just need to swap the location of a device, you can do so without removing it from your account. In the Ring App, tap Devices > your Ring > Device Settings > General Settings > Location. You’ll also see Device Name as an option above Location so you can change both the location and the name of the device. If you do still want to remove your Ring device and set it up completely on a new account, you can tap Remove This Device to do so, which will be at the bottom of the list in General Settings. I hope this helps! :slight_smile:

When I select “remove device” it does nothing. I mistakenly set up a chime on my account rather than the shared account that my husband is the “owner” of

Hi @user14422. This Help Center article here outlines the correct process for removing a device. Let me know if this helps.