My Floodlight Cam Wired Pro recently stopped working and it was replaced with a new one from Ring. The new cam works great, however, the old Floodlight Cam Wired Pro that was deactivated and replaced is still on the dashboard. The gear icon is no longer there to give me access to the device settings. So how can I remove the deactivated cam from the Ring app dashboard?
Hi @userBH. What version of the Ring app do you have, and what type of phone? Are you able to access the device via the hamburger menu in the upper left corner? What happens if you tap on the device? Can you share a few screenshots of the different menus so I can share this with my team?