Ring Video Doorbell

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How do I get video from December 22nd?
hardwired-video-doorbell
battery-video-doorbell
troubleshooting

I’m trying to get a video from December 22-28 I need help

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23-02-2023 18:58:25

Responses (1)

  • T

    Hi @user37309. To obtain a video from that date range, you can go to the [Event History Timeline](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information) in the Ring app. You can also go to the History on Ring.com. This will depend on your [Video Storage Time](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-), which requires a Ring Protect Plan. I hope this is helpful!

    0

    24-02-2023 17:40:59

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