Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Mtaylor. If you're trying to access videos that were recorded 3 months ago, it's important to note that the Ring Protect plan only retains videos for up to 60 days. If you want to keep videos longer than that, you'll want to ensure you download them prior to the 60 day mark as they will be removed then. You can read more information about the Ring Protect plans and how the video retention works as part of those plans in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). I hope this helps answer any questions you have. :)
0
23-08-2021 23:37:05
•