Responses (7)

• C

  Caitlyn_Ring

  User Solution

  To obtain a certificate for your insurance, you will need to be the Ring account owner, have a Ring Alarm system with the Ring Alarm Pro subscription, and have Professional Monitoring enabled. You can then follow the instructions outlined in this article to obtain a Professional Monitoring certificate from the Ring app or from Ring.com.

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  19-04-2024 10:34:52

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• E

  Eagle328

  Call customer service. They can send you one I believe.

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  22-12-2019 06:56:28

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• T

  TLM

  Obtain a cert by following the directions below: **Are alarm certificates available to send to insurance agents for discounts?** Yes. Alarm certificates will be available for insurance discounts. A downloadable version of the certificate will be available when you log in to Ring.com. To get your Alarm certificate, follow these instructions: - Go to [Ring.com/account](http://www.ring.com/account) - Login to [Ring.com](http://ring.com/) - Click My Account - Click Settings from the menu - Click Monitoring (must say “Professional”) - Click Certificate - Download and/or Print the Certificate [https://support.ring.com/hc/en-us/articles/115005025306-Ring-Alarm-System-Basic-Information](https://support.ring.com/hc/en-us/articles/115005025306-Ring-Alarm-System-Basic-Information)

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  27-12-2019 05:03:54

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  mwood1149

  The instructions for getting an insurance certificate do not appear to work. Online: Log in to your account on Ring.com Hold your mouse over your name in the upper right corner. Tap Settings. Tap Monitoring. Tap Certificate. There is no "Settings" selection anywhere on the Ring website.

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  07-02-2020 03:31:49

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  jennstec

  These instructions do NOT work. There is no Monitoring option under Settings. I'm about to lose my insurance discount. PLEASE ADVISE as to how to get this insurance certificate.

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  08-02-2020 04:36:34

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  DonC

  Those general instructions should work. Here are my "specific" steps: Settings Monitoring (Professional) Insurance Certificate Print or Email Perhaps your coverage has expired??? Under your name, instead of Settings, click on My Plans --- to see if you are currently covered by a plan. Call Ring Support

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  08-02-2020 09:36:26

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  Caren

  All of the instructions do not work. Alot of people are having the same problem trying to print the certificate. There is not a "settings" tab anywhere.

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  11-03-2020 04:10:59

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  Chelsea_Ring

  @Caren If you are unable to obtain a certificate for your Ring Alarm System through the instructions that were provided in the thread and from the owner's account, please reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch). They will be able to email a certificate as well. :smiley_cat:

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  11-03-2020 08:53:38

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  dp2020

  did you get an answer to your certificate for insurance?

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  24-03-2020 07:49:53

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  jennstec

  Yes thank you! We can close out the question now.

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  24-03-2020 08:02:41

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  bayoyong

  How did you get it? I don’t see.

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  07-01-2021 06:21:50

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  biognome

  Spoke to a customer service representative, who was very helpful. If you have only a Ring Doorbell, and not the Ring Alarm, the settings will not be visible in the app. However, you can contact customer service, and they will send you the certificate you need for your insurance provider.

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  25-03-2021 01:13:56

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