Responses (1)

A

abqnm

Put the cover back on the sensor. That's it. Then just dismiss the alert.

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28-07-2019 15:06:20

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Reply

V

VikasB

HI, I am having the same problem with 2 of my sensors. We just changed the battery - it says 'tampered' for both but they seem to chirp when the doors are opened. Tried putting the cover vack on but that hasnt helped. I have tried to remove one of them via the app, but it keeps saing 'can't remove

3

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12-07-2020 11:50:08

C

CarlB

I found that the cover wasn't keeping the button held down. I put a piece of duct tape on the prong that engages the button and that cleared the tamper alert.

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30-08-2020 20:27:26

S

Smont

What button?? I pushed the pin in the little hole, followed every procedure I could find. Still showing "Tampered". It even works.... But cannot engage the motion detector when arming the system either in Home or Away mode.....

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08-09-2021 03:51:29

T

Tom_Ring

Hi @Smont. Do you have a Gen 1 or Gen 2 contact sensor? A Tampered message is an indication that the Cover is not seated properly on the Contact Sensor. Be sure that the cover is on the Contact Sensor all the way.

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09-09-2021 18:14:24

R

Rummy

I had the hardest time deleting "!" tampered unit, then saw the button remove didn't work, I hit that and just followed direction. To my amazement it was finally removed woooohoooo lol

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30-12-2021 01:56:39