Responses (3)

• A

  abqnm

  Put the cover back on the sensor. That's it. Then just dismiss the alert.

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  28-07-2019 03:06:20

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  V

  VikasB

  HI, I am having the same problem with 2 of my sensors. We just changed the battery - it says 'tampered' for both but they seem to chirp when the doors are opened. Tried putting the cover vack on but that hasnt helped. I have tried to remove one of them via the app, but it keeps saing 'can't remove'. So I am stuck with somehting thsts jjust sitting there showing tampered. Any help is appreciated.

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  12-07-2020 11:50:08

  C

  CarlB

  I found that the cover wasn't keeping the button held down. I put a piece of duct tape on the prong that engages the button and that cleared the tamper alert.

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  30-08-2020 08:27:26

  S

  Smont

  What button?? I pushed the pin in the little hole, followed every procedure I could find. Still showing "Tampered". It even works.... But cannot engage the motion detector when arming the system either in Home or Away mode.....

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  08-09-2021 03:51:29

  T

  Tom_Ring

  Hi @Smont. Do you have a Gen 1 or Gen 2 contact sensor? A Tampered message is an indication that the Cover is not seated properly on the Contact Sensor. Be sure that the cover is on the Contact Sensor all the way.

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  09-09-2021 06:14:24

  R

  Rummy

  I had the hardest time deleting "!" tampered unit, then saw the button remove didn't work, I hit that and just followed direction. To my amazement it was finally removed woooohoooo lol

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  30-12-2021 01:56:39

• C

  Chelsea_Ring

  A Tampered message is an indication that the cover is not seated properly on the sensor. Be sure that the cover is on the sensor all the way, and try taking it off and putting it back on. This should dismiss the alert. In addition, check out our [Help Center article here](https://support.ring.com/hc/en-us/articles/4415636964116-How-to-Resolve-Tampered-Contact-Sensors) for clearing the tamper message. If you still have this tampered message after attempting to dismiss it yourself, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406).

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  01-04-2022 08:32:49

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• C

  Chelsea_Ring

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  01-04-2022 08:33:58

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