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How do I change the number of vibrations for a Motion Alarm Notification?
troubleshooting
notifications

Hi I have just switch from iphone to android (pixel 4) and I have installed the ring app for android. On the android, the alert for a motion alarm notification was one vibration, on the android it is four vibrations, 2 vibrations, a slight pause, then 2 more. Since the phone sits next to me all night, I want to switch it to one vibration. This might be controlled by android operating system vs the ring app, but I cant find it anywhere, does anyone know? Thanks

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03-01-2020 06:00:10

Responses (5)

  • C

    Hey @pembroke, this is going to be a tweak to make on your phone's device settings. I would recommend going into Settings \> Apps and then locate the Ring app and see if you can change the vibration settings from there. If you are still unable to find this setting, it may be best to reach out to your phone provider in order to adjust this!

    1

    08-01-2020 12:49:12

    • M

      First, that didn't work. But let me make sure I understand this. You are asking us to ask our phone provider (i.e. Samsung in my case) to make a change to your app? I agree with the OP. The 4 rings are obnoxious. Is there any reason why Ring can't make this a customizable setting in the app?

      1

      27-02-2020 10:38:03

        D

        I believe I found a partial solution on Android devices at least. For context, we are also now the proud owners of 2 chimes. The chimes are positioned in harder to hear areas of the house and have worked great so far. The motion alert is short, smooth and relaxing. The phone app behavior on the other hand buzzes 4 long times - more than any other application or service notification I get on my phone other than an incoming call. Long after our chimes have finished, my phone is still vibrating. This is not normal behavior for a notification - I am also an Android developer and the application is likely setting a custom or duplicate vibration patterns with the notification . I noticed in the notification settings that Ring had many extra notification settings enabled by default, including two types of motion notifications: "Motion Notification" and "Front Door Motion Notifiction". I turned the generic "Motion Notification" off. Next, I noticed that the Sound was customized to the Ring App notification sound. I changed that to a default sound from my device, a short one. Finally, I found a "Sound with Vibration" option in the Front Door Motion Notification options. I disabled that. With these three changes, I am down to just 2 short vibrations now (when my phone is in silent/vibrate mode). I think there is still room for improvement, but I hope this information is valuable to your development team. Thanks!

        5

        02-06-2020 06:56:47

        M

        > @digitek wrote: > > I believe I found a partial solution on Android devices at least. > > > > For context, we are also now the proud owners of 2 chimes. The chimes are positioned in harder to hear areas of the house and have worked great so far. The motion alert is short, smooth and relaxing. > > > > The phone app behavior on the other hand buzzes 4 long times - more than any other application or service notification I get on my phone other than an incoming call. Long after our chimes have finished, my phone is still vibrating. > > > > This is not normal behavior for a notification - I am also an Android developer and the application is likely setting a custom or duplicate vibration patterns with the notification . > > > > I noticed in the notification settings that Ring had many extra notification settings enabled by default, including two types of motion notifications: > > "Motion Notification" and "Front Door Motion Notifiction". I turned the generic "Motion Notification" off. > > > > Next, I noticed that the Sound was customized to the Ring App notification sound. I changed that to a default sound from my device, a short one. > > > > Finally, I found a "Sound with Vibration" option in the Front Door Motion Notification options. I disabled that. > > > > With these three changes, I am down to just 2 short vibrations now (when my phone is in silent/vibrate mode). I think there is still room for improvement, but I hope this information is valuable to your development team. > > > > Thanks! Thanks for putting this together but I am having a very difficult time replicating what you have done. I can find the "Front Door Motion Notifiction" but not the generic "Motion Notification". From the app landing page, I do the following: Upper left menu pull down --\> Devices --\> Front Door (I have 2 options...the front door and my hallway chime) --\> Device Settings --\> Alert Settings --\> App Alert Tones --\> Motion Alerts --\> This takes me to a front door motion notification page from settings. That is the only option I have. Any advice is greatly appreciated!

        2

        02-06-2020 05:16:42

        D

        It may be different on different devices - on my Android device I do see two Motion settings, one generic and one listed for Front Door. I haven't tried all combinations, but did find this in combination with changing the Sound in the Notification settings (of my Android device) to a generic sound, like the sound from the ring app. Perhaps the duration of the sound or treatment of a custom app sound is what was causing a longer vibration pattern.

        0

        19-06-2020 06:04:32

        L

        @digitek - thank you for the great workaround. After a couple of times sorting out the step sequences - finally able to shorten the vibrations! Steps are and follows on my Pixel 4a5G Android 11: 1) settings \> see all apps \> scroll down Ring App 2) Notifications \> Motion notifications \> Show Notifications \> Off \> go back to prev page 3) Select Front Door Motion Notifications \> Advanced \> Vibrations \> Off \> Go back to prev page I didn't do the step to change the Ring Notification option sound to a shorter one. If you don't see your Cam's Motion Notifications (like in step 3) - go into the Ring app \> pick you desire cam \> Device Settings \> Alert Settings \> App Alert Tones \> Tap on Motion Alerts ( this does nothing) - you now will be able to see that specific cam in your step 3 above as part of the notifications setting list. Thanks again @digitek for your solution. Ring devs need to some work to catch-up to you!

        1

        10-12-2020 02:50:12

    • R

      The app developers need to fix this. This is simply poor programming. No other app throws four vibration notifications and this isn't even something you can change on the phone's settings. Stop giving us excuses and just fix the damn app.

      0

      09-03-2021 11:51:38

      • R

        The app developers need to fix this. This is simply poor programming. No other app throws four vibration notifications and this isn't even something you can change on the phone's settings. Stop giving us excuses and just fix the damn app.

        0

        09-03-2021 11:51:38

        • M

          I am still having this issue of 2+2 vibrations and is extremely disruptive. I have just disabled Ring vibrations all together and have a soft chime now but I keep my phone on vibrate so I will not get any Ring notifications now...

          0

          26-07-2021 03:47:57

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