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How can I turn off motion detection sound on ring stick up cam?
Hello all,I am new to the community so please bear with me.I am having trouble getting the new stick up cam I bought to not make any sound when motion is recorded. Motion alerts are turned off but yet it still makes a sound.When the alarm is set to Home & Armed, the motion alerts are turned off but I still hear sound.When the alarm is set to Disarmed, the motion alerts are turned off and I don't hear a sound. The other 2 cams that I have (not a stick up cam) work like this where they record motion but don't make any sound no matter what mode my alarm is set in.I am curious if anyone else is having this same issue and managed to resolve it. Basically the goal is to have the stick up cam record motion but not make any sound when it does.
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12-05-2020 14:03:14
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Ozparkers
Thank you so much! Today I was going crazy with the chimes. I even called support. Thanks to your message I worked out that they were coming from my iPad not the camera itself. It hadn't occurred to me that my iPad had also downloaded the app automatically.
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09-02-2021 04:28:08
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