How can I swap my subscription from my ring3 to my ring plus as iv already paid for the year

How can I swap my subscription from my old doorbell to my new one as iv paid for the year already

Hi @Dannyboy77. If it is a new Doorbell you purchased, you cannot transfer a Protect Plan over to it from an old Doorbell. You will need to cancel your plan, in which case you will be refunded for what you have not used of the plan, and then subscribe your Doorbell to a new plan. Also, when canceling a plan, you will lose your recordings. I recommend saving any important recordings to your phone.

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