I only want notifications on if someone is at my door. I don’t care about feature notifications and don’t want them popping up on my phone, not to mention when I click on it, I don’t see what it’s talking about , the red dot is always there telling me I have 4 notifications. i see them but it doesn’t go away and I don’t care about features. I just want to know who’s at my door. Sick of spammy notifications.
Any way to customize what notifications I get?
For me, the notifications I didn’t want on my phone, I changed them to come via email instead of SMS. Before that I tried to turn off certain notifications but they still came.
I don’t have email notifications turned on for my phone so I only see them when I check my email so you might try that by making the notifications you don’t want come via email.
Hi neighbors! If your New Features notifications won’t go away, you can can manually clear it in the Ring app. Tap on What’s New and then tap the icon with a check mark in it on the top right. If you’re running iOS, you can find more information on how to do this and troubleshoot notification issues on iOS here. If you’re running Android, you can find more information on how to do this and troubleshoot notification issues on Android here .
In the event that your Ring app is still not behaving as it should, we recommend reaching out to our support team for additional help. If the steps in that article do not resolve your concern, please give our support team a call at one of the numbers available here so they can take a closer look. If you are outside of the US, please go here to see how to contact support. 